Last updated: September 16, 2026
These Terms of Purchase ("Purchase Terms") set out the conditions for ordering handmade bowls from tyzgsj.com (the "Site"). TYZGSJ is the online store operated by (English translation: Nanjing Yizhiying Technology Co., Ltd.). References to "TYZGSJ," "we," "us," and "our" in these Purchase Terms mean that company.
Please read this document together with our Terms of Service, Privacy Policy, Shipping Policy, and Return & Refund Policy. These documents collectively govern your purchase. If a provision in these Purchase Terms conflicts with another policy on a matter specifically concerning an order, these Purchase Terms apply, except where applicable law requires otherwise.
When you submit an order, you confirm that you have read and accepted these Purchase Terms.
1. Purchasing from TYZGSJ
To place an order, you must be at least 18 years old, or have reached the age of legal majority in your place of residence, and have the legal capacity to enter into a binding agreement.
Orders must be made for lawful purposes. You are responsible for complying with requirements that apply to your payment, purchase, importation, receipt, and use of the products where you live.
2. Order Review and Acceptance
After checkout, an order confirmation email acknowledges receipt of your order. This acknowledgement alone does not mean that we have accepted the order or dispatched the products.
Before fulfillment, we may review product availability, payment authorization, delivery information, and potential signs of unauthorized activity. We may reasonably decline, limit, or cancel an order when:
- A requested bowl or selected option is unavailable.
- A product listing, price, or promotional offer contains an error.
- Payment cannot be authorized or verified.
- The delivery address is incomplete or cannot be served.
- There are reasonable concerns about fraud, unauthorized use, or purchases intended for resale.
- We are unable to fulfill the order or deliver to the selected destination.
- A legal restriction or a requirement of a payment provider, delivery service, or platform prevents fulfillment.
If we cancel an order for which payment has been collected, we will refund the amount paid for the cancelled order. For a partial cancellation, we will refund the cancelled items and any related charges that are no longer payable. Refunds are returned to the original payment method, and the time taken to appear depends on your payment provider.
3. Handmade Characteristics and Product Information
We aim to describe each bowl accurately, including its material, appearance, size, capacity, and the items included in the purchase.
Handmade bowls may show small differences in shape, dimensions, weight, color, and surface texture. For glazed designs, the placement of patterns, speckling, or variations in the glaze may also differ between pieces. Product pages should be read for any stated variations and approximate measurements.
Photographs provide a visual reference. Lighting, photography, and screen settings can affect how colors and finishes appear. Unless a listing identifies a specific one-of-a-kind item, the bowl you receive may have individual details that differ slightly from the photographed example while retaining the described design and essential characteristics.
Normal, accurately described handmade variations do not excuse damage, defects, unsafe condition, or a material difference from the product description. They do not remove any applicable consumer rights.
Please read the complete product page before purchasing. Decorations, food, utensils, linens, and other styling items shown in photographs are not included unless the listing expressly states otherwise.
If a bowl arrives broken, chipped, incorrect, or materially different from its description, contact service@tyzgsj.com promptly with your order number and a description of the issue. Where possible and safe, include photographs of the bowl, packaging, and shipping label. An unboxing video is not a condition for making a claim.
4. Prices and Payment
Product prices may change over time. The price applicable to your order is the amount shown at checkout before you submit payment, subject to the error-handling provisions below and applicable law.
Checkout will display any shipping fees, discounts, and taxes collected by us. Your bank or payment provider may separately apply currency conversion charges or transaction fees, which TYZGSJ does not control.
Available payment methods are shown during checkout. They may vary according to your location, selected currency, device, and the payment services available for the transaction.
All payments are subject to authorization and verification by the relevant provider. A temporary authorization may remain visible after an unsuccessful or cancelled order; your bank or payment provider controls its release.
5. Pricing and Listing Errors
Although we take care when preparing our listings, an occasional mistake may affect a price, promotion, product description, or availability notice.
If an error affects your order, we may contact you to explain the correction and ask whether you wish to continue. Where legally permitted, we may instead cancel the affected item or order and refund the payment collected for it, including any related charges that are no longer payable.
Unless required by applicable law, we are not obliged to fulfill an order at a clearly incorrect price caused by a technical or publishing error.
6. Offers and Discount Codes
Enter any discount code at checkout and confirm that the reduction appears before paying. Offers may be subject to conditions such as an expiry date, minimum purchase amount, eligible products, usage limits, or customer eligibility.
Unless the offer expressly allows it, discount codes cannot be combined, transferred, exchanged for cash, or applied after checkout. We may refuse or withdraw an offer that has been altered, used contrary to its conditions, or obtained through fraud.
7. Product Availability
Stock information can change while orders are being reviewed or prepared. Inventory corrections, damaged stock, or fulfillment difficulties may occasionally prevent us from supplying a bowl that appeared available when you ordered.
If an item becomes unavailable, we will contact you about a refund, an available alternative, or a revised fulfillment date. We will not send a materially different design, size, color, or substitute product without your agreement.
8. Preparing and Delivering Your Order
Orders are generally processed and dispatched within 5 business days after placement. Orders received on weekends or public holidays begin processing on the next business day.
Delivery is estimated to take 10–20 business days after dispatch. Transit times may vary because of the destination, carrier capacity, customs clearance, inspections, weather, or other circumstances. An estimated delivery window is not a guaranteed arrival date unless expressly identified as such.
Where tracking is available, your dispatch confirmation will include the tracking number. Please allow time for the carrier to record the first tracking updates.
If we learn that we cannot dispatch your order within the stated period, we will notify you and explain the revised timing. Where required by applicable law, we will obtain your agreement to a delay or cancel the unshipped order and issue the required refund.
Further delivery information is provided in our Shipping Policy.
9. Delivery Details and Address Corrections
Please check the recipient's name, delivery address, postal code, and contact information before completing checkout.
Address correction requests must reach us before 11:00 PM PDT (GMT−7) on the day the order is placed. Email service@tyzgsj.com with your order number and the complete corrected address. A change cannot be guaranteed once fulfillment or shipment has started.
To the extent permitted by law, TYZGSJ is not responsible for delivery problems caused by incorrect, incomplete, or outdated information supplied by the customer. Additional postage may apply if a parcel must be resent because of an incorrect address, refused delivery, or failure to collect it, unless applicable law provides otherwise.
10. Changing or Cancelling an Order
You may request a change or cancellation before your order enters production, fulfillment, or shipment. Our team will check whether the request can still be carried out; sending a request alone does not confirm that the order has been amended or cancelled.
For an approved cancellation before shipment, we will refund the amount paid for the cancelled order. A partial cancellation will be refunded for the affected products and any related charges that are no longer payable.
Once an order has shipped, it cannot be cancelled through this process. You may still have a right to withdraw from the purchase or return the goods under our Return & Refund Policy and applicable law.
11. Returns, Delivery Damage, and Refunds
Under our store return policy, requests for eligible returns must be submitted within 14 days of delivery. For a change-of-mind return under this policy, the bowl must be unused, in its original condition, and in its original packaging. Please retain your receipt or other proof of purchase.
These store-policy conditions do not restrict any statutory withdrawal rights or rights relating to faulty, damaged, or misdescribed goods. Where applicable law gives you different conditions, longer periods, or additional remedies, those rights apply.
To request a return, email service@tyzgsj.com before sending a parcel. We will provide instructions and the appropriate return address. Do not return an item to the manufacturer, an address on the original shipping label, or our registered business address unless our support team specifically directs you to do so.
For bowls damaged in transit or items sent incorrectly, contact us with your order details and any available photographs. Keep the packaging where reasonably possible, and handle broken pieces carefully. We will assess the issue and arrange the appropriate remedy in accordance with applicable law and our Return & Refund Policy. Our 14-day store return period does not limit a longer statutory period for reporting a defect.
Returned bowls should be packed securely, with suitable cushioning to protect them during transit. Follow the packing and shipping instructions provided by our support team.
We normally inspect returned goods before confirming a refund. Approved refunds are issued to the original payment method, subject to any deadlines required by law. Your bank or payment provider determines when the funds appear in your account.
We do not charge restocking fees for eligible returns. Please consult our Return & Refund Policy for the applicable return-postage arrangements and any lawful exceptions.
12. Import Duties and Local Charges
Unless included in the charges collected at checkout, customs duties, destination-country taxes, tariffs, brokerage fees, and other import charges are your responsibility.
Customs authorities may request additional information before releasing a parcel. Missing information or unpaid charges may result in delay, return, or other action under the carrier's or customs authority's procedures.
13. Bowl Selection, Use, and Care
Before ordering, check the bowl's stated material, dimensions, capacity, finish, and intended use. A photograph alone may not show its scale or suitability for a particular purpose.
Follow the care instructions provided for the specific product. Suitability for microwave, oven, dishwasher, or freezer use depends on the individual bowl; do not assume that a use permitted for one design applies to every item in the collection.
Use a bowl with these appliances only where that use is expressly permitted by its product description or care instructions, and observe any stated limits. If the instructions are unclear, contact us before use.
Handle bowls carefully and follow any guidance on temperature changes, cleaning, and storage. Stop using a bowl if it becomes chipped, cracked, or otherwise damaged in a way that could make it unsafe.
Care instructions do not reduce our responsibility for goods that are defective, unsafe, or materially different from their description when supplied, or any other responsibility that cannot legally be excluded.
14. Warranties and Consumer Rights
Any additional product or manufacturer warranty applies only where it is expressly described in the listing or included with the product.
Nothing in these Purchase Terms excludes or limits a statutory guarantee, warranty, refund entitlement, remedy, or other consumer protection that applicable law does not allow us to exclude or limit.
15. Order Information and Privacy
Personal information provided in connection with an order is handled under our Privacy Policy. This may include processing necessary for payment, fraud prevention, order preparation, delivery, returns, customer assistance, analytics, and compliance with legal obligations.
16. Changes to These Purchase Terms
We may update these Purchase Terms to reflect changes to our products, services, operating practices, or legal obligations. An updated version will be posted on this page with a revised date.
Unless applicable law requires otherwise, changes apply to orders placed after the revised terms take effect. An existing purchase will generally remain governed by the terms in place when the order was submitted.
17. Remaining Provisions
If a provision of these Purchase Terms is found to be unlawful, invalid, or unenforceable, it will apply only to the extent permitted by law. The remaining provisions will continue in effect.
18. Contact TYZGSJ
For questions about a purchase, payment, delivery, return, or these Purchase Terms, contact our customer support team.
Store name: TYZGSJ
Company Name: Shenzhen Daxinyi Technology Co., Ltd.
Registered Address: 7th Floor, Building 197, Shiyan Xincun, Langxin Community, Shiyan Subdistrict, Bao'an District, Shenzhen, Guangdong, China.
Website: tyzgsj.com
Customer support email: service@tyzgsj.com
The registered business address is provided for company identification. Please contact customer support to obtain the correct return address before sending any goods back.